Features
Everything Barclo does, in one place.
Bookings, payments, forms, records and your team’s day, built for UK pet care businesses. One price, everything included.
Bookings
A diary that runs itself
-
Three ways to take bookings
Clients ask and you approve, clients book themselves, or you take every booking yourself.
-
Regular bookings that top themselves up
Weekly, fortnightly or monthly series, kept booked four weeks ahead.
-
Nothing lost silently
A full or closed date is skipped, flagged on Today, and the client is told.
-
A calendar your way
Month, week and day views, a colour per service, filtered by team member.
-
Cancellations and no-shows
Your policy for the whole business or per service. You decide refunds and no-show fees.
-
Waitlist for full days
When a place frees up, the first in line has four hours to book it. Switch it on in Settings.
Services and pricing
Every service, priced your way
-
Ready-made services
Walks, drop-ins, day care, boarding, house sitting, grooming, training, hydrotherapy and field hire.
-
Group walks and classes
Set times and a place limit per session. A full session stops taking bookings.
-
Priced how you charge
Per visit, hour, day or night, per pet or per booking.
-
Discounts and extras
Money off the second pet onwards, and paid add-ons such as a nail trim.
-
Packages
Sell a bundle such as 10 walks; sessions are used as they’re booked.
-
Capacity stays private
Clients see whether a day can be booked, never how many places are left.
Online booking
Clients look after themselves
-
Your own booking page
A link to share anywhere. New clients confirm their email with a code, then book.
-
Client portal
Clients see their bookings, pay invoices, update their pets and read every visit report.
-
Pay at booking
Take the full price or a deposit when clients book online. Needs Stripe connected.
-
Card held until you approve
Charged when you accept, released if you decline.
-
Day-before reminders
Clients get an email at 6pm the evening before each booking.
-
Pet details link
Email a link to fill in pet profiles and upload the vaccination card, with no account needed.
Clients and pets
Know every pet
-
Pet profiles
Feeding, special care, commands, temperament, microchip and photos.
-
Health and behaviour
Allergies, medication, vet, recall, triggers, and who they’re good with.
-
Vaccination tracking
Records with photos of the card, warnings on bookings, and who’s due on Today.
-
Contacts that matter
Emergency contacts, who may collect, and key and access details on every booking.
-
Team notes
Pin a note and it shows on that client’s bookings.
-
Import and export
Bring clients and pets across from a spreadsheet, and export everything whenever you like.
Forms and licensing
Inspection-ready records
-
Five ready-made forms
Service agreement, vet consent, day care and boarding, key access and photo consent.
-
Your own forms
Up to 80 questions, signed once per client or per pet.
-
Signed before they book
Choose which forms come first. Clients get a signed PDF copy.
-
Daily team logs
Welfare, exceptions and opening and closing checks, signed by the carer. On the web now; in the app with the next update.
-
Licence-inspection register
Every dog that attended, with vaccinations, consents and logs, ready to print.
-
Kept as the guidance asks
Day care and boarding records stay on the register for three years.
Getting paid
Paid on time, without chasing
-
Invoices in one go
Pick the month, check the list and send every invoice at once, each with a PDF.
-
Automatic invoices
Daily, weekly, monthly, or when a booking is done. Switch it on in Settings.
-
Automatic reminders
Polite emails the day before it’s due, then 1, 6 and 11 days late. No late fees.
-
Card payments with Stripe
Money goes straight to you. Barclo takes no cut; Stripe’s standard fees apply.
-
Refunds made simple
Barclo suggests the refund by your policy and fixes the invoice. You confirm.
-
Every payment recorded
Card, bank transfer, cash, in full or in part, on the booking and the invoice.
VAT and accounting
Ready for VAT and your accountant
-
VAT threshold tracker
Your last 12 months against £90,000, with a warning as you get close.
-
VAT done properly
Switch it on when you register, and VAT appears wherever clients see a price.
-
Xero and QuickBooks export
A file in each program’s own import format, for the dates you choose.
-
Money at a glance
Unbilled, waiting, overdue and paid this month.
-
Reports
Revenue, what’s outstanding, what’s overdue, and cash flow.
-
Spreadsheet exports
Clients, bookings and invoices, even if your account goes read-only.
Your team
Your whole team, one price
-
Unlimited logins
Everyone on your team gets their own login, at no extra cost.
-
Four roles
Owner, manager, office and team member, each seeing only what they need.
-
Services per person
Choose who delivers each service, and Barclo assigns someone free and working.
-
Working days and time off
Holidays and sick days stop clients booking that person.
-
Calendar feed
Each person’s visits in Google, Apple or Outlook calendar.
-
Approval for team bookings
Bookings made by a team member can wait for a manager to approve.
The Barclo app
Built for the field
-
Live GPS walks
Route, distance and time, even with the phone locked in your pocket.
-
Logged as you go
Wees, poos, photos and video, each tagged to the right dog.
-
Visit reports
Photos, a note and the route map, sent to the owner. See when it’s been viewed.
-
Works on a weak signal
The walk is saved on the phone and sent when the signal comes back.
Growth
Get found and get reviews
-
Public business profile
Photos, opening hours, credentials, licence details, areas served and a Book button.
-
Found by search engines
Your profile can appear in Google.
-
Reviews you control
Only clients who agreed to be quoted, and nothing shows until you publish it.
-
Review requests
After a set number of visits, one email asks for a Google review. Switch it on in Settings.
-
Switching made easy
Bring clients and pets across from a spreadsheet.
-
Refer a friend
They get a 28-day free trial, and you get £10 off.
Founding member price
One plan. Everything included.
£19a month, for your whole team
Locked in for as long as you subscribe.From 1 February 2027, new businesses pay £29.
No per-person fees, no add-ons, no contract.
- 14-day free trial
- No card required
- Cancel anytime
Everything in Barclo
- Unlimited clients, pets and bookings
- Your own booking page
- Card payments via Stripe, and bank transfer
- Invoices made and sent in one go
- Automatic payment reminders
- Walk tracking with GPS, photos and video
- Forms and e-signed consents
- Pet health, behaviour and vaccination records
- Team logins, with services assigned to each person
- Licence records for day care and boarding
- Barclo messages with clients
- Import and export all your data
Card payments, card holds and deposits need your own Stripe account. Stripe’s standard card fees apply.
Questions
Is everything included in the price?
Yes. One plan, every feature, your whole team. There are no add-ons, text bundles or per-person fees.
Do I need Stripe?
Only for card payments, deposits and card holds. Without it, clients pay by bank transfer using the details on your invoices.
Guide: PaymentsCan I bring my clients across?
Yes. Download the template, fill in one row per pet, and import clients, pets, health and behaviour details in one go.
Guide: Importing and exporting dataDoes it work for licensed day care and boarding?
Yes. Signed consents, daily logs and a licence-inspection register are built in, and records are kept for three years.
Take your evenings back
Ready to get your evenings back?
Add your clients and services, share your booking page and let Barclo handle the rest.
Start your free trial- 14-day free trial
- No card required
- Cancel anytime