Set up your business · Guide 04
Working hours
Set when you're open and when you're away, and Barclo stops clients booking outside those times.
Your opening hours are the outer edge of when clients can book. Get them right and you won't get a request for a Tuesday evening when you're off, or a Sunday when you're closed.
To set them, go to Settings › Business and scroll to Opening hours. All times are UK time.
Opening hours: your usual week
Every new account starts with these hours, so clients can book from day one. Change them to match how you really work:
| Day | Starts as |
|---|---|
| Monday to Friday | 08:00 to 18:00 |
| Saturday | 09:00 to 14:00 |
| Sunday | Closed |
For each day you can:
- Turn the day on or off. Each day has its own switch. Off shows Closed.
- Set the opening and closing time. An open day needs both, or Save waits and tells you which day to fix.
- Add a break. Press Add a break to block out part of the day, such as lunch or the school run. It starts as 12:30 to 13:00, so change the times to suit. One break per day; Remove break takes it away.
When you're happy, press Save changes in the bar at the bottom of the page.
Closures and holidays
Below your hours is Closures and holidays: the dates you're not working, such as a holiday, a training day or a bank holiday. Clients can't book on them.
Adding a closure
Press + Add a closure
A panel opens.
Give it a name
For example "Summer holiday". You'll see it in your list.
Choose the dates
Pick the From date and the To date. Leave To empty for a single day.
Add, then save
Press Add, then Save changes at the bottom of the page. To change one later, press the pencil next to it; to take it away, press Remove.
UK bank holidays
Press Add UK bank holidays 2026 or Add UK bank holidays 2027 to add that year's eight England and Wales bank holidays in one go, then save. Each year shows as one line, such as UK bank holidays 2026 · 8 days, with the next one coming up. If you work bank holidays, press Remove on that year.
The bank holiday button uses the England and Wales dates. In Scotland or Northern Ireland, add your own with + Add a closure instead.
Adding a closure doesn't cancel bookings you already have on those days. Check your Calendar, where closures are shown, and move or cancel anything booked.
How your hours apply to each kind of service
Opening hours are the shop being open; your services are what you sell inside it. How much the hours matter depends on how the service is scheduled:
| Service is scheduled as | What your hours do |
|---|---|
| Set sessions | Sessions run when you set them, even outside your hours or on a day you're normally closed (an evening class, a Sunday walk). Closures still stop them. Sessions and the weekly schedule |
| By request, set length or A day with you | The day must be one you're open, and the booking must start between opening and closing time, not during your break. |
| Overnight | The first night must be on a day you're open. No night of the stay can fall on a closure. |
| No fixed time | The day must be one you're open. |
Your team has their own days. Someone you add starts with the days you're open. If you change your hours later, their days don't change with them: set each person's working days and time off in Settings › Team. Team
Changing your hours
Many businesses run longer hours in summer and shorter ones in winter. You can change your hours whenever you like. New bookings follow the new hours from the moment you save. Bookings you already have stay as they are.
What clients see: on your booking page, a day or time you're closed simply isn't offered. They never see why, or how busy you are.