Sessions and the weekly schedule

A session is a set time a service runs every week, such as a 09:00 group walk on weekdays, a Saturday puppy class, or a day care morning. Clients pick a session when they book. Each session has its own times, days, number of pets and the person who runs it.

Sessions live on their service

You add and change sessions inside the service itself, not on a separate page. Make one service, such as "Group walk", and give it as many sessions as you run. You don't need a separate service for each time of day.

To start a service with sessions, go to Services, Add service, and pick Group walk, Training class or Day care. For anything else, pick Something else, answer A set length, like an hour, then You run set sessions and they pick one. Your sessions are on the second step, The basics, under Your sessions. See Services for the rest of the setup.

Setting up a session

1. 1

   Session name

   Something clients will recognise, like "Morning group".

2. 2

   Starts and Ends

   The times it runs, for example 09:00 to 11:00.

3. 3

   Which days?

   Tick at least one day.

4. 4

   Pets in this session

   The most pets it takes, from 1 to 30. Once it is full, it is no longer offered.

5. 5

   Who runs it?

   Shown when you have a team. Bookings go onto that person's calendar.

6. 6

   More options

   Also working (helpers), when you have two or more people: keeps their time free and shows the session on their calendar, but bookings don't go to them. Starts and Ends dates for seasonal sessions; leave them blank to start today and keep running.

Press Add another session for the next one. It starts when the last one ends and runs on the same days, so you only change what differs.

Prices for sessions

With two or more sessions you are asked Do these sessions cost the same? Choose Yes, one price, or No, price each to give each session its own price, such as a full day costing more than a morning. Clients then see each session's price when they choose.

Sessions that overlap

If two sessions share a day and their times overlap, Barclo asks Can they run at the same time? Say yes for day care, where the pets are all in one place. Say no for walks, because one walker can't be on two walks at once; the sessions then block each other.

Changing or removing a session

Edit the service and change the session. If you remove a session, its booked dates keep their bookings and dates nobody has booked are cancelled. A service whose sessions have all ended is left off your booking page, and your services list tells you so.

The weekly schedule

To see every session from all your services in one place, open Services and press Weekly schedule. It shows a normal week, Monday to Sunday. Each session appears in its service's colour with the times, how many pets it takes, the service name and who runs it.

The weekly schedule is for looking, not editing. Click a session to open its service, where you can change it. On a phone, the week scrolls sideways. For actual dates and who is booked in, use the Calendar, where each session shows how full it is, such as "4 of 6 booked".

What clients see

When a client books a sessions service, they pick a day and then a session. Only sessions with space are offered. Clients never see how many places are left. If every session that day is full, they see "There are no sessions left on this day. Please pick another." If you have the waitlist switched on, they can join it instead. See Waitlist.

Clients can also book a session regularly: weekly, fortnightly or monthly.

More than one session in a day

Each booking is for one session. For a dog going on the morning and the afternoon walk, make two bookings, one for each session. There is no separate discount for booking two sessions on the same day.